Privacy & Cookie Policies

PRIVACY POLICY

ABOUT US

Shine Shakti (“We/Us”) operates the website www.shineshakti.com and provides yoga classes and online content (together “services”).
We are the controller of any personal information gathered by your use of our website and services. Our website is a general audience website, intended for users of all ages. Where we use third parties to process your data, these parties are known as processors of your personal data. We have a contract with these third parties for the provision of these services. Australia is identified as the named territory where the processing of personal data takes place.

A data ‘controller’ means the individual or organisation which, alone or jointly with others, determines the purposes and means of the processing of personal data.
A data ‘processor’ means the individual or organisation which processes personal data on behalf of the controller.

THE PURPOSE OF THIS POLICY

This Policy is designed to help you understand what kind of information we collect in connection with the purposes for which we use the information and how we may share this information. In the course of providing you with our services we will collect and process information that is commonly known as Personal Data.

This Policy describes how we collect, use, share, retain and safeguard Personal Data. This Policy sets out your individual rights; we explain these later in the Policy, but in summary these rights include your right to know what data is held about you, how this data is processed and how you can place restrictions on the use of your data.

This Policy applies when you may share personal data in contact with us via our website, online forms, email, social media accounts, the telephone, when writing to us directly or where we provide you with paper based forms for completion or we complete a form in conjunction with you.

WHAT IS PERSONAL DATA?

Personal data is information relating to an identified or identifiable natural person. Examples include an individual’s name, age, address, date of birth, gender and contact details.
Sensitive Personal data may contain information which is known as special categories of personal data. This may be information relating to and not limited to, an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to sexual orientation. We are legally required to comply with specific data processing requirements for Personal Data.

WHAT PERSONAL DATA IS COLLECTED BY US?

As a provider of yoga classes, we will process the following categories of data:

• Personal data such as an individual’s name, address, date of birth, gender, contact details, and email address.

• Special categories of personal data such as health and details on historic injuries or illnesses (physical and physiological), audio, video and audio-visual, photographs, beliefs, and aspects of your health that may affect your participation or our provision of services to you. We do not knowingly accept information or attendance of anyone under the age of 18 years old.

THIRD PARTIES

Where reasonable and practicable to do so, we will collect your Personal Data only from you. However, in some circumstances we may be provided with information by third parties. We may use third party suppliers for management of specific services e.g. payment processing, and they may store some of your Personal Data to provide such service to you. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party or that you can access your account to check this information directly yourself.

LINKS TO OTHER WEBSITES

Our services may include links to third party websites. When you click on this link you have left our website and services. We do not have control over what cookies or beacons or other technology these sites may use to track activity into their website, and do not have control over what data they may collect or their privacy policy. Use of their websites and clicking on those links is at your sole risk. We are not responsible for the protection and privacy of any information that you provide whilst visiting such sites and these sites are not governed by this Privacy Policy. We suggest that you read their privacy statement before using the website. We do not provide any personally identifiable customer information to these sites.

WHY DO WE COLLECT YOUR PERSONAL DATA?

We will collect your personal data where you request information about our services, via our website, provide information in communications with us via in person, telephone, online calls, texts, social media, events, promotions, campaigns, from cookies and third parties. We may collect information about your visits to us to help us personalise your experience with us. By providing this information to us you are consenting our use in the manner set out in this Policy. Our primary purpose for collecting and processing this Personal Data about you is to provide and administer our services to you, our clients and marketing.
If you object to the collection, sharing and use of your personal data we may be unable to provide you with our services.We use third party software to securely store your data to perform specific functions to support our services (“third party suppliers”). Third party suppliers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information as permitted by GDPR. Their privacy policy is linked within as to how they handle data as part of the service we use. With all of the third party suppliers you can ask us to review your stored data to ensure that it is accurate and best serves you. We do not sell or pass your personal information onto third parties.

MARKETING

We may promote our services to you using the information you provide to us, including email or text. If you wish to receive updates and offers please opt in by completing the form on our website or contacting yoga@shineshakti.com.
You can unsubscribe from this at any time from within one of these emails or contacting us at yoga@shineshakti.com.

WEBSITE

While using our website, our website provider Squarespace may collect some of your information. This includes collection of your unique online electronic identifier; this is commonly known as an IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Squarespace uses cookies to provide the website and ensure necessary function of our services. To learn more about the cookies on our website, please read our Cookie Policy here. If you contact us via our website, you may provide us with personal data when completing the contact form; this form is hosted by Squarespace.

DEVELOPMENT

We will also use your personal data to manage your account, perform statistical analysis on the data we collect, for business forecasting purposes and to develop new and market existing products and services.

DATA RETENTION/ DISCLOSURE OF INFORMATION

We may release personal information where we believe that it is appropriate in a number of circumstances, including the following:·

1. Third parties where you consent to the use or disclosure;·

2. Where required or authorised by law;·

3. To enforce or apply our agreements with you;·

4. To protect the rights, property or safety of us, our clients or others; and·

5. With your consent following specific notice or request from us.This includes fraud protection, but not selling, sharing or otherwise disclosing personally identifiable information from clients for commercial purposes in a way that is contrary to this Privacy Policy.

SECURITY OF PERSONAL INFORMATION

Your Personal Data is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

YOUR RIGHTS

You have legal rights about your personal data. You grant use of your data under the contract and terms herein through your active conduct and use of our services. At any time you have the right to know what personal data relates to you that is held by us, for what purpose, how it is collected and used, with whom it is shared, where it is located, to object to its processing, to have the data corrected if inaccurate, to take copies of the data and to place restrictions on its processing. You can also request the deletion of their personal data.

You may request the following at any time about your data held by us with regards to the services that we provide:

1. The right to be informed about the personal data being processed;

2. The right to rectification of your personal data;

3. The right to erasure of your personal data;

4. The right to restrict processing of your personal data;

5. The right to data portability (to receive an electronic copy of your personal data);

6. The right to object to the processing of your personal data;

7. The right to access your personal data. In accordance with the GDPR, you may request a copy of all data that we store about you at no cost at yoga@shineshakti.com.

In order to protect your Personal Data we may require identification from you before releasing the requested information. Repeated, unfounded or excessive requests may be challenged by us. There are some limited circumstances that may limit the information that we can provide to you in a request, for example, public interest, law enforcement, legal and or health related matters. Please also bear in mind that we rely on third parties for some of your information in the flow of data. It may take us the full calendar month permitted to provide a full response to your request.

POLICY UPDATES

We reserve the right to update and amend this Privacy Policy at any time, effective upon posting an updated version on the Website. We will publish such updates on our website and may email notifications to you. Continued use of the Website after any such changes shall constitute your consent to such changes.

ENQUIRIES AND COMPLAINTS

If you have any queries or complaints about our Privacy Policy please contact us at:

• Emma Parker

• yoga@shineshakti.com

COOKIE POLICY

What are cookies?

Cookies are small text files that can be used by websites to make a user's experience more efficient. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).
The law states that we can store cookies on your device if they are strictly necessary for the operation of this Website. For all other types of cookies we need your permission.

This Website uses different types of cookies. Some cookies are placed by third party services that appear on our Website pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.

A session cookie is temporary and expires when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device, even after you close the browser or restart your computer. They ensure a consistent and efficient experience for you whilst visiting our Website and using our services.

Cookies can be set by the Website (“first-party cookies”) or by third parties, such as those that serve content or provide advertising or analytics services on the Website (“third party cookies”). These third parties can recognise you when you visit our Website and also when you visit certain other websites.

What types of cookies do we use?

NECESSARY COOKIES

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.

FUNCTIONALITY COOKIES

Preference cookies enable the Website to remember information that changes the way the Website behaves or looks, like your preferred language or the region that you are in.
None are used on this Website.

ANALYTICAL COOKIES

Statistic cookies help the Website owners to understand how visitors interact with websites by collecting and reporting information anonymously. None are used in this Website.

MARKETING COOKIES

Marketing cookies are used to track visitors across Websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
None are used on this Website.

What are your options?

If you do not like the idea of cookies or certain types of cookies, you can change your browser’s settings to deleted cookies that already been set and not accept new cookies. To learn more about this and cookies, visit https://www.internetcookies.org/
Please note that if you delete or do not accept cookies, you might not be able to use all of the features and services of our Website. You can find out more about how to change the cookies for your browser at https://www.internetcookies.org/disable-cookies/

Changes and Amendments to the Cookie Policy

We reserve the right to update, amend and modify this Cookie Policy relating to the Website at any time, effective upon posting an updated version of this Cookie Policy on the Website. We shall post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this Cookie Policy

You acknowledge that you have read this Cookie Policy and agree to all its terms and conditions. By using the Website and our Services you agree to be bound by this Cookie Policy. If you do not agree, then you are not authorised to use this Website.

Contacting Us

If you have any queries or complaints about our Cookie Policy please contact me at:

• Emma Parker

• yoga@shineshakti.com